Privacy Policy

1. Introduction
At Sassy Doll Beauty (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book our salon services, or purchase our skincare products. By accessing our website or using our services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.

2. Information We Collect
2.1 Personal Information
When you interact with us, we may collect personally identifiable information including, but not limited to:
• Contact Details: Your name, email address, telephone number, and mailing address.
• Appointment and Service Information: Details provided when you book an appointment or inquire about our services.
• Payment Information: Payment details (processed securely through third-party payment processors) when you purchase products or services.
• Other Information: Any additional information you choose to provide through forms, surveys, or communications with us.
2.2 Non-Personal Information
We may also collect non-personal information that does not directly identify you, such as:
• Technical Information: IP address, browser type, device information, and operating system.
• Usage Data: Details of your interactions with our website (e.g., pages visited, links clicked) collected through cookies and similar tracking technologies.

3. How We Use Your Information
We use your information to:
• Provide and Manage Services: Process bookings, manage appointments, and fulfill orders.
• Communicate: Send you confirmations, updates, newsletters, and promotional materials (where you have consented to receive such communications).
• Improve Our Services: Analyze website usage and customer feedback to enhance our services and website functionality.
• Legal Compliance: Meet regulatory and legal obligations, prevent fraud, and protect our rights and property.

4. Disclosure of Your Information
We do not sell or rent your personal information. We may share your information in the following circumstances:
• Service Providers: With trusted third-party service providers (e.g., payment processors, website hosting providers, email service providers) who assist us in operating our business. These parties are contractually obligated to protect your information.
• Legal Requirements: When required to do so by law or in response to a subpoena, court order, or other legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
• Protection of Rights: When necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or as otherwise required by law.

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and assist in our marketing efforts. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.

6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Although we strive to use commercially acceptable means to secure your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements. When your information is no longer required, we will take reasonable steps to destroy or anonymize it.

8. Your Rights
You have the right to:
• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to certain exceptions under applicable law.
• Withdrawal: Withdraw any consent provided for data processing (note that this may affect our ability to provide certain services).
To exercise any of these rights, please contact us using the contact details provided below.

9. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on our website with a revised “Last Updated” date. Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights regarding your personal information, please contact us at:
Sassy Doll Beauty
231A Grange Road,
Findon
Adelaide, South Australia
5023
Email: hello@sassydollbeauty.com
Phone: 0414 952 161