1. Introduction
At Sassy Doll Beauty, we are committed to ensuring that your skincare products are delivered in a timely and secure manner. This Shipping Policy outlines our shipping processes, fees, and procedures. By placing an order with us, you agree to the terms set out in this policy.

2. Order Processing
• Processing Time:
All orders are processed within 3-5 business days after your order is placed, excluding weekends and public holidays. Please note that during peak periods or promotional events, processing times may be extended.
• Order Confirmation:
Once your order is processed, you will receive an email confirmation with your order details and tracking information once the order is dispatched.

3. Shipping Methods and Delivery
• Domestic Shipping:
We currently ship within Australia using standard shipping methods provided by trusted carriers (e.g., Australia Post).
• Standard Shipping: Typically takes between [3–5 business days] for delivery.
• Expedited Shipping: Expedited options may be available at an additional cost. Delivery times for expedited shipping will vary based on your location and the selected shipping option.
• International Shipping:
At this time, Sassy Doll Beauty ships exclusively within Australia. If we begin offering international shipping in the future, updated shipping information will be provided on our website.

4. Shipping Costs
• Calculation of Fees:
Shipping costs are based on a flat rate of $9.95, we reserve the right to change shipping costs at any time.
• Free Shipping Offers:
We offer free standard shipping on orders over $200. Any such offers will be clearly advertised on our website.

5. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to the carrier’s website. You can use this information to monitor the progress of your delivery.

6. Delivery Issues
• Incorrect Shipping Information:
Please ensure that your shipping details are accurate at the time of checkout. Sassy Doll Beauty is not responsible for delays or delivery failures resulting from incorrect or incomplete shipping information provided by the customer.
• Lost or Damaged Packages:
If your order is lost or arrives damaged, please contact us immediately at hello@sassydollbeauty.com or 0414 952 161 with your order details. We will work with you and the shipping carrier to resolve the issue. In cases where the damage or loss is confirmed to be due to shipping, we will offer a replacement or a refund at our discretion.
• Delays:
While we strive to meet our stated delivery times, unforeseen circumstances such as weather conditions, customs delays (if applicable), or carrier issues may occasionally cause delays. We appreciate your understanding in such situations.

7. Changes to This Shipping Policy
Sassy Doll Beauty reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about our shipping practices.

8. Contact Information
If you have any questions, concerns, or require further assistance regarding our shipping policy, please contact us at:
Sassy Doll Beauty
231A Grange Road,
Findon
Adelaide, South Australia
5023
Email: hello@sassydollbeauty.com
Phone: 0414 952 161